Animal Shelter Boarding
I work for a very active Animal Shelter, operating out of an old building that presents many challenges for our staff, one of which being increased stress for our resident dogs. In the Behaviour 101 course you taught, you discussed methods to reduce the stress levels of family pets; do you have any suggestions on how a shelter could reduce the stress for our dogs?
Creating a stress ‘free’ environment is next to impossible for any facility responsible for kenneling animals; however, our goal can be to minimize every animal’s stress level as much as possible. Reducing an animal’s stress level can be achieved through a combination of tactics including; creating predictability through scheduling, regular exercise, daily mental stimulation and shelter stimulant control.
Stimulants are anything that generate strong scents, sound, motion, and touch and include everything from creating loud sounds within the facility to shouting across the room at another employee. A quiet environment that provides environmental enrichment such as audio and visual stimulation, can help promote a sense of calm amongst the visiting animals. So, let’s look at how we can achieve our goals in a busy shelter environment.
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Some tips for controlling audio stimulation include; playing classical music at a moderate volume during the day time to help drown out sounds from outside, avoid yelling or speaking loudly with other employees around the animals, refrain from leaving doors open or slamming them as you pass through and keep all cleaning activities during daytime hours.
Promote a healthy sleep and awake cycle by turning the lights on between 7:00am and 10:00pm to encourage activity, and off between the hours of 10:00pm and 7:00am to promote sleep. Providing the animals an afternoon quiet time or nap time allows them the opportunity to rest and help avoid overstimulation.
Developing a daily schedule that includes meals, walks, play and social interaction, taking place roughly around the same time every day, helps create predictability and reduce anxiety.
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Controlling visual stimulation can be a tricky business, on one hand you want a certain level of visual stimulant to help reduce the stress of boredom, on the other hand you want to ensure the dog is not being overstimulated in the process. Some suggestions you can consider include; avoiding all unnecessary movement and activity in the animal rooms during lights out and quiet times, turn off all environment enrichment visual stimulation 1 to 2 hours before lights out. If the dog is being reactive when other dogs walk past their kennel, place them in a location where they are less likely to be passed and put a blind over the bottom 2/3rds of the cage door.
If you have any further questions, please feel free to contact us as Canine Foundations is proud to offer Shelter Behaviour Enrichment and Environment Enrichment training for shelter staff.Boarding runs are solid on the bottom so your pet does not have direct access to their neighbors. A 3 foot diameter fan is in the wall of the boarding facility to remove odors, viruses, and bacteria from the air. All pets are current on their vaccinations and are flea free. We go out of our way to keep your pet healthy and safe while they are visiting us.
In 2017, “The Villas at Frankfort Animal Hospital” were completed. This is an additional 3, 840 square foot addition that has 15 individual suites and 24 indoor/outdoor runs. The floor has radiant heat, so the pets can choose what temperature they would like to be. Veterinarians are on site 6 days a week and veterinary technicians are helping in the kennel on a daily basis.
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“Raintree Cat Condos” are a recent addition for cat boarders. Cats have a multilevel play area and separate private litter box area. This entire room is only for cats so they do not have the stress of seeing or hearing dogs.
The Villas at Frankfort Animal Hospital offers Doggy Daycare. Your dog will receive a minimum of 3 walks daily and lots of interactive playtime. We have a large indoor play room as well as two large fenced yards.
Boarding Suites are individual rooms that have indoor color web cameras, so you can view your pet anytime, from anywhere you have an Internet connection.
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To view your pet, please download one of the SmartPhone Apps available via the Google Play Store or Apples App Store or one of the Computer programs for Windows or MAC.
These suites are quiet individual rooms with windows, their own bed, blankets, CD player, nightlight, and whatever else you would like to bring along with them.
If your pet is boarding with us and you would like to check and see how they are doing, please e-mail us at boarding@. These e-mails will be checked and responded to Monday-Friday between 3-5pm.
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If a pet is picked up before noon on Monday-Friday, they are not charged for that day. We can not offer this discount on pets picked up on Saturday since we will not be able to refill that boarding location for the weekend.
If your pet needs medications while boarding, we are happy to give them. A veterinary technician will make sure your pet is medicated properly. We do charge a small fee per day for medication due to the extended time that this takes when conducted properly.People want to go on vacation and can’t take their dog. Business trip. People get sick and there is no one to take care of their dog. Grandma is coming for Christmas and the dog always chews up her cane. Whatever the need, about 1 in 7 pet owners need to board their dog every year. But how do you choose the best place for your pet? In the past many people just took their pet to the vet. Over the years facilities like Tin Woof Inn, dedicated to pet boarding, have sprung up. Nothing against many of our friends who are veterinarians, but their facilities are built to house sick and injured animals and by definition their housing is meant to confine the animal to prevent further injury. Many people don’t want their dog in a cage next to a sick dog. One of the best things you can do is to go tour a facility. See if it “feels” right. Fortunately, the are some more objective criteria to consider when looking over a temporary home for your cherished family member.
Is the facility designed and built to provide a comfortable and safe stay for your dog? Poorly designed, dated, poorly maintained facilities simply can’t deliver a quality stay for your pet no matter how hard they try. It is like putting lipstick on a pig, it is still a pig! Some things to look for:
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The vast majority of our clients have carefully chosen where they board their pets. They are trusting us with a cherished member of their family. Providing our clients and their pets with a superior boarding experience starts with a quality, well designed and built facility with great, experienced staff and sound policies and procedures to insure convenience for the client and safety for their pet. With more than 269, 000 pet stay days at facilities we have designed, managed or owned we take our responsibility seriously and evidently we have earned the trust of most of our clients.
Scott Templeton and his wife Gale own 3 Tin Woof Inn locations (Morehead, Ashland, Frankfort). Scott has been in the pet industry professionally since 1993. He has designed, managed or operated nearly 20 pet facilities including two local pet shelters in Kentucky. He has supervised more than 269, 000 pet stay days in his pet career. Prior to focusing on the pet industry he worked in senior marketing and operations management for 7-Eleven, Shell, Exxon-Mobil, Circle K, GTech and Intellimat in the US and UK. Scott and Gale live in Morehead with their 3 Australian Shepherds, 2 Border Collies and 3 cats.
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